Report a claim

The actions taken immediately following a loss can significantly impact the claims resolution process. In the event of a loss and the need to make a claim, please select the appropriate claim form, complete it and submit it to Zurich’s Claims Department.

Automobile Claims

Automobile claims include injury to others or damage to the property of others (including vehicles) arising out of the operation or use of an insured vehicle. They also include injury to yourself, injury to a member of your family or from damage to an insured vehicle, depending on the type of coverage provided by your policy.

» To submit an automobile claim download, complete and submit an auto claim form.

Liability Claims

General liability claims include injuries to others resulting from your business activities or products, injuries to others occurring on your property and/or damage to third party property resulting from your business activities or products or occurring on your property.

» To submit a general liability claim, download, complete and submit a liability claim form.

Property Claims

Property claims include damage to or loss of company property, including physical damage to real property and business personal property, business interruption and extra expense, and burglary or robbery.

» To submit a property claim, download, complete and submit a property claim form. 

Multiple reporting channels deliver flexibility and convenience

Customers can report a claim through toll-free phone or fax numbers, e-mail or postal mail 24 hours a day, 365 days a year. 

We will confirm receipt of your claim within one business day. In the event of a serious loss, a specialist will be in touch with you within hours of reporting the claim.