Accessibility

Accessibility

At Zurich, we are committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich Canada. Zurich strives to achieve a workplace free of discrimination based on physical or mental disability or medical condition.

We strive to continuously improve accessibility to our products, services and premises. If you have an accessibility-related question, information request, accessibility request, feedback or complaint about our Accessibility Policy or Multi-year Plan, please take a moment to contact us by using our contact information below, or completing and submitting our Online Accessibility Form. 

Contact us at: 

Phone: (416) 586-6773
Toll Free: 1-800-387-5454 x6778
Fax: (416) 586-6771
Email: ombudsman.zurich.canada@zurich.com
Mail / In-Person:  
Ombudsman
100 King Street West, Suite 5500
P.O Box 290
Toronto, Ontario, M5X 1C9

To fill out and submit an accessibility form with a question, concern, complaint, or request, please click here. 

The following documents provide more information about Accessibility at Zurich:

> Accessibility Policy 

> Accessibility Multi-year Plan

Please note that this page is dedicated to information and feedback related to Zurich’s Accessibility Program, and for customers with disabilities requesting accommodation.