Contact us
Head Office
Zurich CanadaFirst Canadian Place
100 King Street West
Suite 5500, P.O. Box 290
Toronto, Ontario M5X 1C9
Broker Contacts
If you are a broker and you are looking for a specific Zurich contact, please see our Canada Distribution and Management Team contact list.
Media Contact
If you are an editor or reporter and would like more information on Zurich’s business in Canada or a particular announcement, please see our News & Insights page.
Our office locations
Ontario Region
(Ontario excluding greater Ottawa area)
TorontoFirst Canadian Place
100 King Street West
Suite 5500, P.O. Box 290
Toronto, Ontario M5X 1C9
(416) 586-6820 or 1 (800) 268-9168
Western Region
Vancouver
200 Granville Street
Suite 2300
Vancouver, British Columbia V6C 2R6
1 (604) 685-9241 or 1 (800) 663-9975
Edmonton*
1 (780) 425-0872 or 1 (800) 232-1910
Calgary*
335-8th Ave Suite 1820 SW
Bankers Hall Royal Bank Building
Calgary (Alberta) T2P 1C9
1 (403) 693-6999
Eastern Region
(Quebec, greater Ottawa area and Maritime Provinces)
Montréal1800 McGill College Avenue
Suite 1100
Montréal, Quebec H3A 3J6
1 (514) 393-7222 or 1 (800) 363-4707
*Our Edmonton and Calgary offices serve Alberta, Saskatchewan, Manitoba and Yukon.
Service inquiries
Claims
Zurich's Customer Care Center is available 24/7 to help you report a claim. For claims inquiries, contact us at:
Personal auto: (855) 998-7424 (855 Z Zurich)
Commercial lines: (866) 345-3454
claims@zurich.com
Claims form online
Mail to:
Zurich, Claims Department
Attention: Claims
100 King Street West
Suite 5500, P.O. Box 290
Toronto, Ontario M5X 1C9
Zurich Resilience Solutions
For inquiries regarding our risk services products and services, contact us at:
(416) 586-2740
riskservices@zurich.com
Commercial Customers
Are you a customer looking for a Zurich broker? Contact us here.
Billing
Canadian Premium Billing or Loss-Sensitive Invoice inquiries:
(888) 207-3083
Billing.and.collection.canada@zurich.com
Customer Care
(855) 792-2731
customercare.zurich.canada@zurich.com
Mail : Zurich Insurance Company Ltd (Canadian Branch) 100 King Street West
Suite 5500, P.O. Box 290
Toronto, Ontatio Canada
M5X 1C9