Customer Care Form

By submitting this form and providing your personal information, you are providing consent for the collection, use, and disclosure (including the storage and processing) of your personal information as may be necessary to verify your identity, address your complaint, and comply with regulatory requirements.

Zurich Insurance Company Ltd (Canadian Branch) and its affiliates ("Zurich") are committed to protecting the privacy and confidentiality of the information provided. Your personal information may be processed and securely stored within the offices of Zurich and by authorized representatives in both domestic and foreign jurisdictions outside Canada, subject to applicable laws.

Zurich will only retain your personal information for as long as necessary for the fulfillment of the purposes for which it was collected. You may request to review your personal information and make corrections by writing to: Privacy Officer, Attention: Canada Compliance, Zurich Insurance Company Ltd (Canadian Branch), 100 King Street West, Suite 5500, P.O. Box 290, Toronto, ON M5X 1C9.

You may refuse to consent or withdraw your consent to the collection, use, disclosure, processing, and storage of your personal information; however, refusing to provide consent may result in Zurich being unable to address your complaint.

Please contact the Zurich Privacy Officer if you require additional information regarding the collection, use, disclosure, processing, and storage of your personal information using the contact information below. You can also review our Privacy Policy.

If you have a question, concern, or complaint about privacy or our personal information handling practices, our employees, or service providers, please contact us below:

Privacy Officer
Attention: Canada Compliance
Zurich Canada
100 King Street West
Toronto, Ontario M5X 1C9
Telephone: 416-586-6800
Toll Free: 800-387-5454
Fax: 866-398-0234
Email: privacy.zurich.canada@zurich.com